Me: *standing behind counter pricing an order*
Guy: Hi, do you have cell phone covers here?
Me: *wondering if I heard him right* You mean, animal print ones?
Guy: No, I just want a cell phone cover. And a phone card.
Me: Sorry, you'll have to go to your company's location in the mall. This is a pet store.
Guy: You don't have either?
Me: Unless you want to put a harness and leash on it, I don't think I can help you. Who's your service provider?
Guy: *gives me a funny look* I use *provider*
Me: Ok, great, they're around the corner, first one on the right. There's a bunch of phones right when you walk in.
Guy: Thank you so much
In case you're wondering, yes, I used to get in trouble for attitude all the time. That's why I got out of customer service.