Apparently, their department secretary was out sick, and her boss asked her to fax some important contract to Hong kong. I went to get a drink of water and found her angry almost to tears at the fax machine, because it was a really, really, really important contract and the boss is going to be mad if it doesn't get done, but the fax machine is broken!"
Having just used the fax machine twice today, I knew it wasn't broken, so I figured she just might have been doing something wrong. So I decided to stand by and watch her follow the prescribed steps as taped right above the fax machine. I even checked to see if she might have been faxing the document wrong side down, which is quite understandable.
She was following the steps perfectly. The fax transmitted, we even have proof, that little piece of paper that records the transmittal. I thought it was fine, and was about to go back to my office when she stamps her foot angrily.
"See? See? I've done that six times already and the document keeps coming back!"
Sigh. She is quite pretty, but I'm not sure if that makes up for it.