(no subject)
Hiya
Normally I don't bash Tech Support people. I know a lot of people in the field, and they have a very tough job. That being said, this was too good to pass up.
Tech Support: "Hello, can I have your name and number."
Me: Gives it
Tech Support: "What seems to be the problem?"
Me: "I downloaded, off of XBox Live Arcade, Outpost Kilko X. Everytime I get pass the end of where the demo ended, it freezes, even though I paid for it."
Tech Support: "Okay, what is the name of the game?"
Me: Understanding that she could have lost it in the explination. "Outpost Kilko X".
Tech Support: "Is this the only game its happing with?"
Me: "Yes."
Tech Support: "Is your disk scratched?"
Me: Again, understanding that she could have missed it, and probably has a troubleshooting script anyway. "No. I downloaded it. Off of XBox Live Arcade."
Tech Support: "Okay. Is your clock set correctly?"
Me: "Yes..."
Tech Support: "Is the region correct?"
Me: Getting frustrated, but not horribly yet. "I assume so. I downloaded it. From XBox Live Arcade."
Tech Support: "Oh Okay. Does it get past the loading screen?"
Me: Figuring she finally got it. "Yes. But generally not much further then that."
Tech Support: "Okay. You need to take the game back to the seller you bought it from and exchange it."
Me: *Headthump* "I CAN'T. I Downloaded it. Off of Arcade."
Tech Support: "Oh. Then you need to delete it from your Hard Drive."
Me: "But then I'd have to repay for it. I don't have the money or credits to do so."
Tech Support: "I'm sorry. YOu are going to have to call back, later tonight. Our computer system is down." *Click*
Normally I don't bash Tech Support people. I know a lot of people in the field, and they have a very tough job. That being said, this was too good to pass up.
Tech Support: "Hello, can I have your name and number."
Me: Gives it
Tech Support: "What seems to be the problem?"
Me: "I downloaded, off of XBox Live Arcade, Outpost Kilko X. Everytime I get pass the end of where the demo ended, it freezes, even though I paid for it."
Tech Support: "Okay, what is the name of the game?"
Me: Understanding that she could have lost it in the explination. "Outpost Kilko X".
Tech Support: "Is this the only game its happing with?"
Me: "Yes."
Tech Support: "Is your disk scratched?"
Me: Again, understanding that she could have missed it, and probably has a troubleshooting script anyway. "No. I downloaded it. Off of XBox Live Arcade."
Tech Support: "Okay. Is your clock set correctly?"
Me: "Yes..."
Tech Support: "Is the region correct?"
Me: Getting frustrated, but not horribly yet. "I assume so. I downloaded it. From XBox Live Arcade."
Tech Support: "Oh Okay. Does it get past the loading screen?"
Me: Figuring she finally got it. "Yes. But generally not much further then that."
Tech Support: "Okay. You need to take the game back to the seller you bought it from and exchange it."
Me: *Headthump* "I CAN'T. I Downloaded it. Off of Arcade."
Tech Support: "Oh. Then you need to delete it from your Hard Drive."
Me: "But then I'd have to repay for it. I don't have the money or credits to do so."
Tech Support: "I'm sorry. YOu are going to have to call back, later tonight. Our computer system is down." *Click*