Yes, I work at an ice skating rink, and yes I drive a zamboni. Unfortunately, that isn't my sole responsability. They won't let us just drive the zamboni, they make us be *supervisors* and deal with all the customers that give our staff a hard time. We are also the only ones authorized to give refunds.
But I have a hard time giving a refund to someone who tried 5 different pairs of skates because they were all too "slippery" and then decided it must be the ice, and complained that there should be a warning that the ice is slippery.
In the end I did refund his money, simply because I felt it would be better used if put toward some education.
First-time poster, long-time reader. This happened at a KFC a couple years back.
My mother, a friend of hers, and I were driving along, and we stopped at a KFC. I can't remember exactly what we ordered (it was two years ago) but it was something along the lines of - a crispy chicken meal with a medium diet Pepsi, an original recipe meal with a medium root beer, and a popcorn chicken meal with a small diet Pepsi. Not to hard, eh?
Lady:Ok, that's two crispy chicken meals and a popcorn chicken and three medium Pepsi's, that'll be [price] at the second window please.
Friend: ... Um. No. That was a crispy chicken meal and an original chicken meal. And a small diet Pepsi, a medium diet Pepsi, and a medium root beer.
Lady: Ok, that's a crispy chicken, an original chicken, and three medium diet Pepsis, please pull forward.
Friend: No. A crispy chicken meal, an original chicken meal, and a popcorn chicken meal, and a small diet Pepsi, a medium diet Pepsi, and a medium root beer. Got it?
Lady: I have a crispy chicken meal, an original chicken meal, a popcorn chicken meal, two medium diet Pepsis. That'll be [price] at the second window please.
Friend: No, one small diet Pepsi, and one medium diet Pepsi. And a medium root beer.
Lady: (long pause) Please pull forward sir.
At this point we figured, ok, let's just leave it. And who knows, maybe the speaker was on the fritz, but damn, it was annoying. We still wound up with two medium diet Pepsis and a medium root beer. ::headdesk::